ASA Warns Titanbet About Expired Online Betting Offers
August 16, 2017
The Advertising Standards Authority (ASA) has reprimanded gambling operator Titanbet for failing to remove a promotion after it had expired. The bookmaker recognised the mistake and honoured qualifying bets. Nevertheless, the ASA has insisted that the promotion does not appear again in its current form and asked Titanbet to promptly remove all online betting offers as soon as they expire.
Titanbet Faller Insurance
The offer in question was faller insurance, a concession that awards a free bet refund on losing bets when your horse either falls, unseats or is brought down in nominated races. The issue was that the promotion ended on Friday April 7th, one day before the 2017 Grand National but was displayed over the entire weekend. Although the dates were detailed in the offer description, the ‘Bet Now’ button was still displayed on the day of the Aintree race, which was deemed to be misleading for would be Grand National punters.
The ASA took into consideration that the Grand National is the biggest betting event in the UK sporting calendar. It also recognised that the smaller text did state the closing date. However, the complaint was upheld as the vital information was not displayed prominently, misleading numerous players into thinking that they had qualified for the offer.
Having realised the error, Titanbet decided to honour the promotion for all customers who placed a bet on 8th April and 9th April. Free bet refunds were issued to users whose horses fell, were unseated or brought down. The firm also pledged to ensure expired online betting offers were not displayed in the future.
Titanbet Beaten By A Length
As the National Hunt season is still a few months away, Titanbet Beaten By A Length has replaced the faller insurance promo. It applies to one nominated Flat meeting each day and gives a free horse racing bet, if your selection is runner-up by an official distance no greater than one length. It’s a popular matched betting offer for advantage play, with up to £25 refund and an expected value of £3 per race played.